19 October 2021, by Ngoc Anh Hoang
The health workforce is critical in scaling up health interventions to achieve universal health coverage and equity, especially in the present global health crisis. Attaining such a goal requires well-qualified, highly skilled practitioners; however, health workers face a variety of challenges including lack of competencies, motivation, and resources.
Motivational deficits are ubiquitous when they undermine the intrinsic motivation of staff to do their jobs and to receive training to improve the work they do. To cultivate long-term/intrinsic motivation, it is necessary to meet 3 basic psychological needs: a sense of competency (to be able to do the required tasks), a sense of empowerment to perform the work, and a sense of commitment and involvement in the community. A managerial motivation system is essential to create an environment that support these 3 senses.
What mechanisms the managerial motivation system can comprehend for these 3 senses to flourish? Performance coaching is one answer, let’s see how it can support the motivation of healthcare workforce!