Privacy Notice

Last updated on February 26, 2025

This Privacy Notice for GaneshAID Consultancy Company Ltd. (“Company“, “we“, “us” or “our“), describes how and why we may collect, store, use and/or share (“process“) your information when you use our services (“Services“), such as when you:

• Download and use our mobile application (AFRiSC 2.0), or any of our other applications that link to this privacy notice.
• Are engaged with us through other means, including sales, marketing, or events.

Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our services. If you still have questions or concerns, please contact us at dso@ganeshaid.com.

SUMMARY OF KEY POINTS

This summary provides the key points of our Privacy Notice, but you can find more details on any of these topics by clicking on the link that follows each key point or by using our table of contents below to find the section you are looking for. You can also click here to go directly to our table of contents.

What personal information do we process? When you visit, use, or browse our Services, we may process personal information based on how you interact with GaneshAID Consultancy Company Ltd. and the Services, the choices you make, and the products and features you use. Click here to learn more.

Do we process sensitive personal information? We do not process sensitive personal information.

Do we receive information from third parties? We may receive information from public databases, marketing partners, social media platforms, and other outside sources. Click here to learn more.

How do we process your information? We process your information to provide, improve, and administer our services, communicate with you, for security and fraud prevention, and to comply with the law. We may also process your information for other purposes with your consent. We only process your information when we have a valid legal reason to do so. Click here to learn more.

In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties. Click here to learn more.

How do we keep your information secure? We have organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. We therefore cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and inappropriately collect, access, steal, or modify your information. Click here to learn more.

What are your rights? Depending on where you are geographically, applicable privacy law may mean that you have certain rights regarding your personal information. Click here to learn more.

How can you exercise your rights? The easiest way to exercise your rights is to fill out our personal data processing request form available here, or to contact us. We will review and respond to any request in accordance with applicable data protection laws.

Would you like to know more about what GaneshAID Consultancy Company Ltd. does with the information we collect? Click here to read the full notice.

Table of Content

1. WHAT INFORMATION DO WE COLLECT?

Personal Information You Provide to Us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you register on the Services, when you express interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal Information Provided by You. The personal information we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:

• Names
• Email addresses
• Job Titles
• Usernames
• Passwords

Sensitive Information. We do not process sensitive information.

Application Data. If you use our application(s), we may also collect the following information if you choose to provide us with access or authorization:

• Access to mobile devices. We may request access to or permission to certain features of your mobile device, including the camera, storage, and other features of your mobile device. If you want to change our access or permissions, you can do so in your device’s settings.
• Push notifications. We may request to send you push notifications about your account or certain features of the application(s). If you wish to opt-out of receiving these types of communications, you can turn them off in your device’s settings.

This information is primarily necessary to maintain the security and operation of our application(s), for troubleshooting, and for our internal analytics and reporting.

All personal information you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Information Collected from Other Sources

In Short: We may collect limited data from public databases, business partners, and other external sources.

In order to improve our ability to provide you with relevant marketing, offers, and services and to update our records, we may obtain information about you from other sources, such as public databases, joint marketing partners, affiliate programs, data providers, and other third parties. This information includes postal addresses, job titles, email addresses, phone numbers, intent data (or user behavior data), Internet Protocol (IP) addresses, social media profiles, social media URLs, and personalized profiles, for the purposes of targeted advertising and event promotion.

2. HOW DO WE PROCESS YOUR INFORMATION?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with the law. We may also process your information for other purposes with your consent.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

• To comply with our legal obligations. We may process your information to comply with our legal obligations, respond to legal requests, and exercise, establish, or defend our legal rights.
• To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so that you can create and log in to your account, as well as to keep your account up and running.
• To respond to user requests/offer support to users. We may process your information to respond to your requests and resolve any potential problems you may have with the requested service.
• To send you administrative information. We may process your information to send you details about our products and services, changes to our terms and policies, and other similar information.
• To request feedback. We may process your information when necessary to request feedback from you and contact you about your use of our services.

3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In Short: We may share information in specific situations described in this section and/or with the following third parties.

We may need to share your personal information in the following situations:

• Business transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

4. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We retain your information for as long as necessary to fulfill the purposes described in this Privacy Notice, except as required by law.

We will only retain your personal information for as long as necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us to retain your personal information for more than one (1) month after the user’s account is terminated.

When we no longer have a legitimate business need to process your personal information, we delete or anonymize it or, if this is not possible (for example, because your personal information has been stored in backup archives), we store your personal information securely and isolate it from any further processing until deletion is possible.

5. HOW DO WE KEEP YOUR INFORMATION SECURE?

In Short: We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized thieves will not be able to access your information. While we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services in a secure environment.

6. DO WE COLLECT INFORMATION ABOUT MINORS?

In Short: We do not knowingly collect data from or market to children under the age of 18.

We do not knowingly solicit or market data from children under the age of 18. By using the Services, you represent that you are at least 18 years of age or the parent or guardian of such minor and consent to such minor dependents’ use of the Services. If we learn that personal information from users under the age of 18 has been collected, we will deactivate the account and take reasonable steps to promptly delete such data from our records. If you are aware of any data that we may have collected from children under the age of 18, please contact us at dso@ganeshaid.com.

7. WHAT ARE YOUR PRIVACY RIGHTS?

In Short: You can view, modify, or terminate your account at any time.

If you are located in the EEA or the UK and believe that we are unlawfully processing your personal information, you also have the right to complain to the data protection supervisory authority in your country.

You can find their contact information here:
https://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm

If you are located in Switzerland, contact details for data protection authorities can be found here: https://www.edoeb.admin.ch/edoeb/en/home.html

Withdrawal your consent: If we are relying on your consent to process your personal information, which may be express and/or implied consent under applicable law, you have the right to withdraw your consent at any time. You may withdraw your consent at any time by contacting us using the contact details provided in the “HOW DO I CONTACT US ABOUT THIS NOTICE?” section below.

However, please note that this will not affect the lawfulness of the processing prior to its withdrawal or, where permitted by applicable law, the processing of your personal information carried out on the basis of lawful processing grounds other than consent.

8. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting that you can enable to signal your privacy preference so that data about your online browsing activities is not monitored and collected. At this stage, no uniform technological standard for the recognition and implementation of DNT signals has been finalized. Therefore, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If an online tracking standard is adopted and we need to comply with it in the future, we will notify you of that practice in a revised version of this Privacy Notice.

9. DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes, we will update this notice as necessary to remain compliant with applicable laws.

We may update this Privacy Notice from time to time. The updated version will be indicated by a “revision” date and the updated version will be effective as soon as it is accessible. If we make material changes to this Privacy Notice, we may notify you either by prominently posting notice of those changes or by sending you a notification directly. We encourage you to review this Privacy Notice frequently to be informed of how we are protecting your information.

10. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have any questions or comments about this notice, you may email us at dso@ganeshaid.com

or by mail at the following address:

GaneshAID Consultancy Company Ltd.

143 Doc Ngu Street, Lieu Giai Ward, Ba Dinh District

Hanoi, Vietnam 11100

Vietnam

11. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please submit a request form by clicking here.